MobiCode Support
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Knowledge base
How to Guides
MobiOne
6
MobiOne User Guide
MobiOne Quickstart guide
MobiOne Manual Testing
MobiOne - Configuring Ports
Xiaomi USB Debugging Mode
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MobiCode Portal
12
How to process MobiCHECK's in MobiCODE
Vodafone NUC User Guide
How to process batch MobiCHECKs
How to search the archive in MobiCODE
Adding or Editing Test Profiles for MobiOne
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General
0
Unlocks
10
How to enter unlock codes in Samsung models
How to complete unlocks for Apple models
How to enter unlock codes in Blackberry models
How to enter unlock codes in HTC models
How to enter unlock codes in LG models
View all 10
MobiCODE
1
Huawei code has been returned as Encrypted
FAQ
General
3
I've forgotten my portal username or password
MobiWipe Queries
Mobi10 Queries
Web Portal
3
How to Top Up your account
Vodafone NUC Rejected Order
Navigating the MobiCode portal
MobiONE
6
Where do I find my MobiOne login details?
How do I configure Android devices?
What Operating systems does MobiOne work on?
What Android and iOS versions are supported?
Device Info: Understanding Battery Results
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Android
1
Huawei USB Debugging Issue/Phone not connecting to MobiOne
iOS
0
Unlocking
4
My Samsung device says "SIM network PIN blocked. Enter SIM network PUK"
Is your unlock code not working?
My code is not working in a Sony phone
How old is my Samsung? Is it supported for Cable Unlock?
Common Issues
MPU (Mobile Phone Utility)
4
When I try to unlock a Samsung phone on Mobile Phone Utility it says “Unable to root” in red and the unlock stops
When I try to unlock a phone or perform any action on MPU it gives me a Network Error. How do I solve this?
When I try to unlock a phone or perform any action on Mobile Phone Utility it gives me a Mobicode Error 0x100. How do I solve this?
Cannot Log in as MPU says the program must be updated
Unlocking
1
I am trying to submit a code request for a HTC phone and it says the IMEI is invalid?
MobiOne
6
MobiOne App will not verify on iOS devices
Android devices not being detected
Apple devices not being detected
Settings file missing warning when testing devices
Unable to bypass setup assistant on iOS 14+ devices
View all 6
Tips and Tricks
MobiCODE
1
Take-Away Unlocks
MPU (Mobile Phone Utility)
4
Phones Running Lollipop OS
Rooting / Unrooting
Using UART Cable
Unlocking the Note 2 LTE (GT-I7105)
Video Tutorials
Using the web portal
0
MPU (Mobile Phone Utility) Videos
0
Internal
Drafts
0
MPU (Mobile Phone Utility)
3
User Guide for Samsung Unlocks in MPU
User Guide for Blackberry Unlocks in MPU
User Guide for Nokia Lumia Unlocks in MPU
Help Desk Software
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