Take-Away Unlocks
For unlocks where the unlock code is not returned fast (Apple, Samsung, Sony etc..) remember to follow the take-away process
To do this, simply put the customers email / sms details in the relevant boxes on the imei unlock request page in your log in
- ‘Customer Email’ – The customers email address
- ‘Customer Mobile Number’ – The customers mobile number
The customer will receive unlock confirmation and instructions directly without the need to come back into store
Regards,
Mobicode Support