MobiOne

MobiOne App will not verify on iOS devices
If when attempting to trust the application in Device Management you receive a warning that the device is unable to verify the application, please che...
Mon, 2 Nov, 2020 at 10:46 AM
Android devices not being detected
If your Android device is not being detected by one or more of the applications then, please try the following steps: Try connecting the device with a...
Mon, 24 May, 2021 at 1:07 PM
Apple devices not being detected
If your iOS device is not being detected by one or more of the applications then, please try the following steps: Try connecting the device with a dif...
Mon, 2 Nov, 2020 at 10:47 AM
Settings file missing warning when testing devices
Occasionally you may see an error on a device stating that the setting file cannot be found in the root directory.   The most common reason for this is...
Fri, 30 Oct, 2020 at 4:00 PM
Unable to bypass setup assistant on iOS 14+ devices
Since the release of iOS 14, Apple have removed the ability for third party applications to skip the setup assistant so this will no longer be possible for...
Wed, 4 Nov, 2020 at 2:01 PM
MobiOne requesting an Administrator password
In order to function, MobiOne requires an Administrator level Windows account. This is necessary to grant the program the access levels needed to connect t...
Mon, 16 Nov, 2020 at 12:12 PM