Our Biometric test for iOS is run through the PC application and outside of the Mobile app.
To test the Touch ID on iPhones and iPads, please follow the steps below.
1. Connect the device to MobiOne, once the tile has finished loading the data and the app has been pushed to the phone, you will see a message that says "Pick up the device to begin testing".
2. Pick up the device and you will see the message on the tile change to "Tap the Touch ID to start test". This means the tile is ready to test the Biometric.
3. On the device tap or press the Home button (Touch ID button) as soon as MobiOne has detected the operating system registering your finger on the button, the test will pass. If your finger is not detected correctly, then MobiOne will fail the test.
4. You can confirm the test has been completed by looking at the bottom line of data on the tile, next to FID/TID, it will either say PASS or FAIL. Once you see the result on the tile, you can open the MobiOne app on the device and continue the test.
